Re: Re: Customer Service Inquiry/Feedback (KMM1418333V94854L0KM)

[ECAREONLINE <ecareonline@comcast.com>]

Dear Michael,

In order to better assist you, please provide us with more specific 
information as to what you are asking so that we may respond with a specific 
answer. 

Thank you for your cooperation.

The best way to learn WebSpace is probably to click the "Help" link from the 
top of the Excite@Home homepage and quickly read the Webspace Help page -
http://home-help.excite.com/create_web/overview.html 

Once you've created a very simple web page, and seen it work, try some of the 
more advanced features. This is an open-ended process, so don't expect to 
become a webmaster the first couple days!

If you find what look like bugs, check the FAQs, if that isn't sufficient, 
please call us. If you do not know your local call center's phone number, 
please visit http://www.comcastonline.com/callcenter.asp for our contact 
information.

This information, as well as other important information regarding your @Home 
service can be found in the @Home User Guide. Visit our enhanced @Home Help 
by clicking on the Help link at the top of the @Home page or at 
http://home-help.excite.com/

If there is anything else we can help you with, please contact us.  Thank you 
for choosing Comcast@Home.

Melanie
Comcast @Home
E-mail Response Specialist



Original Message Follows:
------------------------
You didn't answer my question.

At 02:59 PM 8/20/2001 -0400, you wrote:
>Dear Michael,
>
>Thank you for your inquiry.
>
>Here's what you get FREE with @Home WebSpace:
>
>+ 10 MB of disk space on our WebSpace server for your Web pages.
>+ Up to 300 MB/month of bandwidth (i.e., people viewing your pages).
>+ Use of advanced features like Java and JavaScript to your heart's =
>content.
>+ Online account management (in Member Services) for checking disk =
>space and for viewing usage information.
>+ Online help and hints for HTML authoring, uploading your files, and =
>other fun stuff.
>
>Your web pages are viewable at this URL (Where you substitute your =
>username):
>
>http://members.home.net/username/
>
>
>
>WARNING: The remainder of this message has not been transferred.
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