Re: [FW1] Files Stuck in SMTP queue

[alon.rotem@aks.com]

Hi

This is a problem with the Mail dequing process. I've been in contacts
directly with Checkpoint, since a few of our customers encountered this
problem, and we were sure that this is Firewall-1's fault.
Anyway, the conclusion so far is that the mail dequing process probably has
a workload limit and it stops functioning when the workload is higher. A
possible solution is to take your emails out of the FW\spool folder and
place them there again one by one or to restart the FW-1 service.
Checkpoint is supposed to come out with a patch by the end of this month
that should solve this problem. This patch is currently being beta tested
and seemingly it works.

            Sincerely,
                Alon Rotem
               Software Developer

Phone: [+972 4] 8728899 Ext. 141
e-mail: alon.rotem@aks.com
Listen to my music at: http://www.audiogalaxy.com/bands/alonrotem

Aladdin
Securing The Global Village

Ashlag 22, Haifa, Israel
Tel:   +972 4 872-8899 Fax: +972 4 872-9966
Visit us at our Web site!  http://www.esafe.com

Aladdin supports Idealist. Visit http://www.idealist.org


On 05/04/99 23:05:36 tskoenig wrote:
>
>I'm also seeing problems with incoming files, stuck in my SMTP mail
>queue.
>I'm using Esafe Protect Gateway for filtering of the incoming mail.
>
>Twice within the last week, my esafe machine has been hung.
>
>When I reboot the esafe machine I can't get mail to flow again, until
>I reboot the firewall server.  Not just stop the firewall and restart,
>totally reboot the server.
>
>Is this an Esafe problem, I wouldn't be so quick to say.  I've also
>had problems where mail would stop being delivered from the queue
>even though the esafe machine was still running and filtering, atleast
>the http stuff.
>
>I then changed my rules to take the CVP machine out of SMTP and
>I still could not get mail to flow again.
>
>Again, the only way I could get incoming mail to go from the
>firewall to my mail server was to reboot the firewall machine.
>
>I was running Esafe Protect Gateway version 2 build 93, but have
>rolled back to build 78.
>
>From now on, I roll forward slowly.
>
>Seems like the problems are coming from all directions.
>
>Stay tuned....the saga continues.
>
>>Todd K.
>
>
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