RE: [FW1] eSafe scanning

[Ken Lui <Ken.Lui@gov.edmonton.ab.ca>]

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Chris,

I may be able to help with your problem. You can relax the  Defeat Timeout
setting to Low, or even better, choose custome to set it to 20% after 10
seconds. The worst is that user may recevie 20% of the infected file. In
most case, the partial file is not usable anyway.

Ken Lui 

-----Original Message-----
From: Chris F [mailto:freaknetboy@yahoo.com]
Sent: Monday, May 03, 1999 8:28 AM
To: Ken Lui
Subject: Re: [FW1] eSafe scanning


Ken,

I have a similar setup as you, but not the same
problems.

I have eSafe v2.0 (93) on NT 4.0 (SP3) P233/128MB RAM
FW1 v3.0b (3083) on Solaris 2.5.1

My problem is that any file that is FTP-ed greater
than about 10MB is truncated (ex. only 10-12MBs of a
35MB file will be downloaded).

I do not have Text Inspection in use.

Yes -- I also have my remote client say the Virus Info
List is dated 2/18/99, but my actual EPSG server says
4/25/99. I do not know the difference. My educated
guess is that the remote client has it's own list, and
therefore, it will get outdated until a new remote
client is released. If you find otherwise, please let
me know.

Good luck in finding a solution with your issues. I
hope to find one for mine soon.

Take Care -- Chris



--- Ken Lui <Ken.Lui@gov.edmonton.ab.ca> wrote:
> 
> We are experiencing problem with eSafe Protect
> Gateway 2.0 build 93 with FW1
> 3.0b build 3083. The ESPG is the only application
> running on an IBM box with
> 256 MB memory and NT 4.0 SP4. Following are the
> problems:
> 
> 1. The box crashes after 1-2 weeks without the Text
> Inspection turn on.
> According to the vendor, this is a long know problem
> that may caused by a
> memory leak. Their work around is to reboot it every
> week at off hour. Does
> anyone else experiencing this?
> 
> 2. The above crash interval becomes more often if
> Text Inspection is turn on
> (frequency up to few hours and couple of days).
> Build 93 of ESPG suppose to
> fix this. Does anyone running Text inspection
> without any problem?
> 
> 3. Melissa virus was able to pass the Security
> server with ESPG scan. Our
> virus table was dated Mar 29, 1999. According to
> eSafe, this is the up to
> date version. Is anyone having the same problem?
> 
> 4. The rserver.exe on the ESPG show the virus table
> to be Mar 29, 1999 but
> when I run rserver.exe on a remote machine to manage
> the ESPG box, the virus
> table dated Feb 18, 1999. Why there is a different?
> 
> 5. Any location I can download virus files to test
> the ESPG? eSafe refused
> to send me infected files due to an agreement with
> ICSA. 
> 
> Cheers,
> 
> Ken Lui
> 
> 
>
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