ShmooCon Sales Round 1

No it's not an attack.

We're having a problem with our load balancer. A few weeks ago we noticed a bit of slow down and after some troubleshooting we thought we had it resolved. This morning, when folks started pinging the box in anticipation of ticket sales, everything slowed down again.

Here's the thing:

The load itself is well within normal ranges and shouldn't cause a problem. Not even during the height of sales. Unfortunately the load balancer itself seems to having some yet as undiagnosed issue servicing requests. The backend servers are fine and the load from the clients minimal. We rebooted the box, verified configurations, checked logs, etc and can't determine the nature of the problem at this moment.

With ticket sales scheduled to happen within the hour...

Well obviously ticket sales can't happen if you can't get on the site.

Again, we see no evidence of malice or outside influence at this time. Rather this is an ill-timed internal failure and we just don't think we can get it fixed in the next 45 minutes with enough confidence to run sales cleanly.

We know you are frustrated. Believe me, we are too. Things have run smoothly for the last few years and we had every hope that this year would be the same. We didn't wake up this morning anticipating this at all.

Again. No sales today.

Again. We apologize.

We will provide updates as soon as we get this hammered out and will give 48 hours before starting ticket sales.

Who we are

The Shmoo Group is a non-profit think-tank comprised of security professionals from around the world who donate their free time and energy to information security research and development.

What we do

In addition to all of our internal projects, (ShmooCon, AirSnort, Rainbow Tables to name a few), our work extends into some of the most widely used infosec software (and books!) around. From Lord of the Rings, to Mixmaster, to Apache, to PGP, to Snort, to OpenSSL, to StackGuard/FormatGuard ... the list goes on and on. Oh, and sometimes you can catch us teaching, preaching, and expounding various topics we find interesting at conferences around the planet.

More projects... »